SME-Led Content Development for Corporate Training BFSI & BPO/KPO

Custom Training Content Development Services – SME-Led, Domain-Focused & Business-Aligned

At GurukulOnRoad, we focus exclusively on delivering subject-matter expert (SME) led content that aligns with real-world business needs across BFSI, compliance, digital banking, healthcare, technology, and global BPO/KPO operations. Our custom training content development services are crafted to empower learners with clarity, context, and regulatory relevance - not just slides filled with theory. Whether you need Instructor-Led Training (ILT) decks, microlearning modules, or content ready for eLearning integration, we build the knowledge core that drives performance. For clients needing SCORM or LMS-compatible packages, we also collaborate with trusted instructional designers to package your content into interactive learning formats.

Explore our Flagship Service: India’s First SME-Certified Content Development Solution for Global BPO & KPO Training – Aligned with International Banking, Insurance, and Capital Market Regulators.

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Why Choose GurukulOnRoad for SME-Led, Regulator-Aligned Training Content Development?

• Industry-Certified SME Expertise: Our training content is created by subject-matter experts with work experience, project exposures and certifications aligned with top global regulators across Banking, Insurance, Capital Markets, and Financial Services, including:
  • USA:
    • Capital Markets: FINRA (Financial Industry Regulatory Authority), SEC (Securities and Exchange Commission)
    • Insurance: NAIC (National Association of Insurance Commissioners)
    • Banking: Federal Reserve (Fed), OCC (Office of the Comptroller of the Currency), FDIC
    • Insurance: NAIC (National Association of Insurance Commissioners)
    • Consumer Finance: CFPB (Consumer Financial Protection Bureau)
  • UK:
    • Capital Markets & Certification: CISI (Chartered Institute for Securities & Investment)
    • Insurance: FCA (Insurance Distribution Regulation), Lloyd’s regulatory framework
    • Banking & Financial Services: FCA (Financial Conduct Authority), PRA (Prudential Regulation Authority)
  • Australia:
    • Capital Markets & Conduct: ASIC (Australian Securities and Investments Commission)
    • Insurance: APRA – General & Life Insurance Supervision Division
    • Banking & Financial Services: APRA (Australian Prudential Regulation Authority)
  • Singapore:
    • Banking & Capital Markets: MAS (Monetary Authority of Singapore)
    • Insurance: MAS Insurance Department (Licensed Insurers & Reinsurers)
  This deep regulatory understanding allows us be the First-of-its-Kind in India to develop accurate, high-stakes training content that aligns with global process standards, making it ideal for Indian BPOs, KPOs, captive units, and financial services firms servicing international clients.
• Performance-Driven, Not Presentation-Driven: Our focus is on building business-relevant learning content that improves learner retention, compliance accuracy, and on-the-job readiness — not just slide aesthetics.
• Multi-Format Content Solutions: We deliver ILT trainer decks, participant guides, assessment frameworks, SOP write-ups, and storyboard scripting for LMS-compatible deployment.
• Collaborative & LMS-Friendly: Need packaging for SCORM, white-label LMS hosting, or multilingual rollout? We collaborate with your internal or third-party instructional designers to ensure smooth integration, reusability, and localization.

What We Deliver: Domain-Focused, Outcome-Oriented Training Content Solutions

Content Type	Inclusions	Action
Global Regulatory-Aligned Content for BPO/KPO	FINRA, FCA, MAS, APRA aligned content; SME-developed modules; banking, insurance, and capital market processes; onboarding & compliance packs	Discovery Call
End-to-End Corporate Learning Content	ILT decks, participant guides, knowledge checks, handouts, quizzes, SOPs, and LMS-ready base material	Discovery Call
Domain-Specific Content Packs	BFSI, IT, Pharma, Retail packs; editable decks, worksheets, and assessment modules for custom deployment	Discovery Call
ILT Decks & Trainer Toolkits	Trainer slides, detailed facilitation notes, activity instructions, participant handbooks, and delivery aids	Discovery Call
LMS-Ready Content & Legacy Conversion	Storyboard-ready content for SCORM/xAPI packaging, PPT/PDF to modular conversion, localization-ready scripts, LMS coordination, and trusted collaboration with SCORM packaging partners.	Discovery Call
Microlearning & Mobile-First Design	Bite-sized content (2–5 min), WhatsApp-based nudges, mobile-optimized assessments and role-based refreshers	Discovery Call

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Who We Serve: Domain-Critical Industries & Training Partners

• Banks, NBFCs, Insurance & FinTech Institutions: Custom content aligned with regulatory frameworks like RBI, IRDAI, SEBI, FINRA, FCA, and MAS.
• BPOs, KPOs & Shared Services: Global process training for capital markets, investment operations, digital banking, transfer agency, and client onboarding — tailored for India-based delivery centers.
• Corporate Learning & Development Teams: SME-led content mapped to real-world performance needs across compliance, process excellence, risk, and functional roles.
• Training Providers & Content Agencies: White-label SME partnerships for domain-rich content development across BFSI, healthcare, IT, and regulated sectors — ready for LMS integration or ID packaging.

Our Engagement Process: Structured, Collaborative & Outcome-Driven

1. Training Needs Analysis & Scope Definition: We begin by understanding your audience, domain priorities, regulatory context, and performance goals.
2. SME-Led Content Creation: Certified subject-matter experts develop accurate, context-specific content mapped to your learning objectives and business use case.
3. Review & Refinement: We incorporate your feedback through collaborative iterations, ensuring quality, clarity, and contextual alignment.
4. Delivery in Editable Formats: Final output delivered in editable formats (PPT, Word, or Storyboard) - ready for training delivery or LMS conversion.
5. Optional Packaging Support: We coordinate with your internal team or trusted instructional design/vendor partners for SCORM packaging, LMS testing, or localization.

Frequently Asked Questions

Q1: Do you create SCORM or interactive eLearning files?

We specialize in SME-led content development. For SCORM or xAPI packaging, we collaborate with your existing instructional design vendors or recommend trusted partners for seamless integration.

Q2: Can you align training content with our internal policies and compliance requirements?

Absolutely. All modules are customized to your brand language, internal policies, regulatory framework, and business objectives.

Q3: Do you support industries outside of BFSI?

Yes. While BFSI is our core strength, we also create content for IT, Telecom, Retail, Customer Service, and Regulatory Compliance domains.

Q4: What is your typical content development timeline?

Most content projects are delivered within 10–15 business days. Larger or multi-module programs may require extended timelines based on scope and review cycles.

Q5: Do you also create assessments and post-training evaluation materials?

Yes. We develop assessments, knowledge checks, case-based exercises, and quizzes to measure learning outcomes and training effectiveness.

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